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License file & DLL installation
DASSAM
#1 Posted : Tuesday, December 20, 2011 5:46:03 AM(UTC)
Rank: Newbie

Groups: Registered, Customer
Joined: 12/20/2011(UTC)
Posts: 3
Location: US

I just purchased a developer's license for DD Professional.

Q1. Is there a setup/registration procedure that I should run? All I received was the DLL and a .lic file.
Q2. Do I need to necessarily install the .zip archive that includes the demo site and the trial version of DD. If not, where is the appropriate location for the dashboard DLL and .lic? I placed the DLL and license file in a "bin" subdirectory in my VS project but got an XML exception about the license file.
Q3. My license was shipped with ver. 3.4. Can I switch to the newer version (3.5) of the DLL using my current license?
Q4. Finally, how do I post questions to the "Premium Help" forum?

Thanks--DASSAM
berkay
#2 Posted : Tuesday, December 20, 2011 6:27:53 PM(UTC)
Rank: Advanced Member

Groups: Registered, Administrators
Joined: 6/8/2011(UTC)
Posts: 168
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Hello Dassam,

first of all, there is not a setup procedure. You should only add as reference DD and attach license file to project and set copy mode always.

No you don't need to install trial version of DD. What is the exception ? could you take screenshot and send me please?

Yes you can use version 3.5 . You can download new version during your subscripton is not expired.

and finally i promoted your account. you can post premium forum now.

If problems persist , feel free to contact me.


Regards.
Berkay ERKOY
Development & Support Team
www.dynamicdashboards.net
DASSAM
#3 Posted : Tuesday, December 20, 2011 10:29:12 PM(UTC)
Rank: Newbie

Groups: Registered, Customer
Joined: 12/20/2011(UTC)
Posts: 3
Location: US

Berkay,

We did exactly as you suggested but the problem persists. See below for detailed error dump.

********************************************************************************************
Data at the root level is invalid. Line 2, position 1.
Description: An unhandled exception occurred during the execution of the current web request.
Please review the stack trace for more information about the error and where it originated in the code.

Exception Details: System.Xml.XmlException: Data at the root level is invalid. Line 2, position 1.

Stack Trace:

[XmlException: Data at the root level is invalid. Line 2, position 1.]
System.Xml.XmlTextReaderImpl.Throw(String res, String arg) +195
System.Xml.XmlTextReaderImpl.ParseRootLevelWhitespace() +5186450
System.Xml.XmlTextReaderImpl.ParseDocumentContent() +61
System.Xml.XmlLoader.Load(XmlDocument doc, XmlReader reader, Boolean preserveWhitespace) +172
System.Xml.XmlDocument.Load(XmlReader reader) +144
System.Xml.XmlDocument.LoadXml(String xml) +235
..(String key, Type type) +154
..GetLicense(LicenseContext context, Type type, Object instance, Boolean allowExceptions) +561
System.ComponentModel.LicenseManager.ValidateInternalRecursive(LicenseContext context, Type type, Object instance, Boolean allowExceptions, License& license, String& licenseKey) +426
System.ComponentModel.LicenseManager.ValidateInternal(Type type, Object instance, Boolean allowExceptions, License& license) +68
...ctor(Type type, Object instance, License licenseGot) +305
Kalitte.Dashboard.Framework.DashboardSurface..ctor() +70
ASP.default_aspx.__BuildControlsf() +33
ASP.default_aspx.__BuildControlContent2(Control __ctrl) +132
System.Web.UI.MasterPage.InstantiateInContentPlaceHolder(Control contentPlaceHolder, ITemplate template) +125
ASP.masterpages_defaultmaster_master.__BuildControlcph() +169
ASP.masterpages_defaultmaster_master.__BuildControlpc() +279
ASP.masterpages_defaultmaster_master.__BuildControlform1() +687
ASP.masterpages_defaultmaster_master.__BuildControlTree(masterpages_defaultmaster_master __ctrl) +266
System.Web.UI.MasterPage.CreateMaster(TemplateControl owner, HttpContext context, VirtualPath masterPageFile, IDictionary contentTemplateCollection) +1349
System.Web.UI.Page.ApplyMasterPage() +75
System.Web.UI.Page.PerformPreInit() +210
System.Web.UI.Page.ProcessRequestMain(Boolean includeStagesBeforeAsyncPoint, Boolean includeStagesAfterAsyncPoint) +1716

--------------------------------------------------------------------------------
Version Information: Microsoft .NET Framework Version:4.0.30319; ASP.NET Version:4.0.30319.237

berkay
#4 Posted : Wednesday, December 21, 2011 9:23:05 AM(UTC)
Rank: Advanced Member

Groups: Registered, Administrators
Joined: 6/8/2011(UTC)
Posts: 168
Location: Turkey

Was thanked: 6 time(s) in 6 post(s)
Could you send your license file by e-mail ?

my email address is berkay@dynamicdashboards.net

Regards.
Berkay ERKOY
Development & Support Team
www.dynamicdashboards.net
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